Plain terms for using Citizenship Test Questions practice tests and buying unlock codes.
These terms apply when you use citizenshiptestquestions.com (the "site"), which is run by Citizenship Test Questions ("we", "us") from the United Kingdom. By using the site you agree to them. When you buy an unlock code, these terms, our refund policy and the price shown at checkout form the contract between you and us. Our privacy policy explains how we handle personal information.
Contact: support@citizenshiptestquestions.com.
Citizenship Test Questions offers practice tests for the Life in the UK test, the Canadian and Australian citizenship tests and the US civics test. They are not the official tests, and apart from the US civics questions, which are USCIS's own, our questions are not official test questions. Citizenship Test Questions is an independent study site. It is not affiliated with the Home Office, IRCC, the Department of Home Affairs, USCIS or any government. We cannot book, change or mark a real test.
We work to keep the questions accurate, but mistakes can happen. Every explanation in a practice test has a "Report a mistake in this question" link, and we correct or remove questions that are wrong.
You may use the site for your own personal, non-commercial study. The first 10 mock tests for the Life in the UK test, Canadian citizenship test and Australian citizenship test, the first practice set of every chapter, every US civics question with its answers, explanations and study cards, the 10-question practice interview, the English test page's word lists and sample sentences, and the information pages are free. We may change, add or remove questions, tests and features, for example to keep them accurate.
The price is shown before you pay, in the currency of the unlock (British pounds for the Life in the UK test, Canadian dollars for the Canadian citizenship test, Australian dollars for the Australian citizenship test, US dollars for the US interview pack and British pounds for the all-tests unlock). The amount you pay is the one shown on the checkout page before you confirm. Payments are taken by Stripe, our payment provider, under Stripe's own terms; we never see your full card number. Your bank may charge a fee for paying in another currency.
Our refund policy gives you a full refund on any unlock code if you ask within 14 days of buying it, for any reason. If you bought the wrong one and the 14 days have passed, email us and we may refund it at our discretion.
This is in addition to your legal rights. If you are a consumer, you have rights under the law where you live; for example, in the UK, digital content must be as described, fit for purpose and of satisfactory quality. If a code does not work or the tests are not as described, email us and we will fix it, replace it or refund you. Nothing in these terms affects your statutory rights.
Please do not:
Search engines may crawl and index the site within the limits of our robots.txt file. AI assistants and agents may read individual pages, including the Markdown versions of our pages and our llms.txt file, to answer a person's question or help them study. Neither may copy the site in bulk: robots.txt says which addresses crawlers may visit, not what they may copy.
We own the practice questions, explanations, translations, pictures, text and design on the site, or have permission to use them. You may not use them except as these terms allow. The US civics questions and the answers USCIS accepts are USCIS's own. The official study guides and test names belong to the governments that publish them. Naming a government body does not mean it endorses us.
If you send us feedback or report a mistake, you allow us to use your suggestion to improve the site, free of charge and without naming you. We do not publish your email address or message.
The site links to other websites, such as the official government pages for each test and Stripe's checkout. We don't show ads at the moment. We are not responsible for other websites or their content, and their own terms and privacy policies apply when you use them.
You can stop using the site at any time. We may suspend or block access if you seriously or repeatedly break these terms, for example by scraping the site, and we may cancel an unlock code that has been published or resold. If we close the site or stop offering tests you paid for, the law where you live may entitle you to a refund. The sections "Our content and other people's", "Fair use", "Our responsibility to you" and "Law and courts" continue to apply after access ends.
We may update these terms, for example when the law or the site changes. The date at the top shows the current version. Changes apply from that date and do not change the terms of an unlock code you have already bought, unless the law requires it.
These terms are governed by the law of England and Wales. If you are a consumer, you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring it there; if you live outside the UK, you can also bring it in the courts where you live. Wherever you live, you keep the protection of the mandatory consumer laws of that place. Please email us first: most problems can be sorted out quickly.
If a court finds part of these terms invalid, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. We may transfer our rights and obligations under these terms to another organisation that takes over the site, and your rights will not be reduced. Only you and we have rights under these terms.
Questions about these terms, unlock codes or refunds: support@citizenshiptestquestions.com. See also our contact page.